1.1. "We", "Us", "Our" refer to this Website whereas "You" or "Your" refer to the Customer .
1.2. "Standard Delivery Service" refers to the delivery service and charge quoted on our broadcasts, website and all other advertisements .

Ordering from us
2.1. The contract in respect of the products supplied by us to you is subject to these Terms and Conditions and comes into existence when we accept your order, which occurs when we despatch the goods to you. Receipt of an order by our telesales team or via our website does not constitute acceptance of an order .
2.2. All products are supplied subject to availability. In the event that we are unable to supply any product, we will inform you of this as soon as possible .
2.3. We reserve the right to refuse to accept any particular order at our sole discretion .
2.4. All prices are quoted in either US Dollars with sales tax added based on your geographic location. .
Delivering your products
3.1. Our Standard Delivery Service covers the majority of US destinations. .
3.2. We offer an alternative delivery service to the Outlying Areas (like Alaska, Hawaii, Puerto Rico and all US Territories). .
3.3. The availability of delivery can only be ascertained once your delivery address has been confirmed .
3.4. We will charge you one delivery charge per order, regardless of the quantity of products ordered. Deliveries to multiple addresses will require multiple orders and multiple delivery charges .
3.5. Any date given for delivery is provided as an indication only and we will not be liable for any losses, costs, damages or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet an estimated delivery date .
Our warranties and liabilities
4.1. Nothing in these Terms and Conditions excludes our liability for personal injury or death caused by our negligence .
4.2. We warrant that the goods supplied will, at the time of delivery, correspond to the description given by us, be of satisfactory quality and fit for their general purpose .
4.3. We will not be liable to you for any claims that arise out of the supply of our products to you, unless we are negligent, but we will not be liable in any event for any consequential loss, except where this is required by law .
4.4. Our entire liability shall not exceed the total value of your order, except as expressly provided in these conditions .
Return Policy
5.1. Whenever you buy something from us you have the benefit of our 30 day guarantee, which starts on the day you receive your item. If for any reason you are not satisfied with an item, just complete the returns form. (See Return Policy for more details) .
5.2. To take advantage of this guarantee, you must ensure that the item is returned to us as new, this means that :
a) you must not remove the identification tag that is attached ;
b) with jewels you must not break the hygiene seal ;
c) you must not have altered the item in any way - for example, we cannot accept returns of jewellery that have been re-sized by Us or You ;
d) you must return the item in ALL its original packaging ;
e) you must ensure that the outer packaging is sufficient to protect the item in transit .
5.3 Provided that your item is received by us as new, we will process your refund .
5.4 We do not refund the cost of the original delivery charges or the return delivery charges .