TopJewels.com is pleased to offer no hassle return on any of the jewelry purchased from our website – no questions asked.

TopJewels.com wants to satisfy each customer with the purchase of his or her jewelry. If within 30 days after receipt of your purchase you're not completely satisfied, return it for a full refund of the purchase price. Shipping is non-refundable.

However all products should be returned in original state they were received. Products which have been modified by another third party jeweler or abused will not be accepted for exchange or refund.

To return your purchase, please follow these simple steps:

1. Call or e-mail customer service at support@topjewels.com to obtain a return authorization form. Please provide full details for the reason of your return on the RMA Request Form.

2. Please provide 2-3 working days for processing and obtaining your return authorization form # by our customer service department.

3. Pack items to be returned and include your return authorization form with the package along with the original invoice/packing slip. Items without the return authorization forms will not be refunded.

4. Once we receive your return it will be processed by our returns specialists. For any refunds, your money will be refunded or your credit card account will be credited for any payments you have made toward your purchase. The first credit will be made within ten business days of receipt and verification of the merchandise. Refunds on purchases made with a credit card will only be credited to the same card. Delivery charges are not refunded. Please allow one monthly billing cycle in order for your credit to appear. Customers returning a partial order will be refunded for the returned items only. Refunds will be applied to any unpaid balances first.